Terms & Conditions | Max Whitlock Gymnastics

Max Whitlock Gymnastics Ltd

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©2018 by MAX WHITLOCK GYMNASTICS Ltd

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Max Whitlock Gymnastics

Terms and conditions

Max Whitlock Gymnastics

Terms and conditions

 

Your place is confirmed upon receipt of payment and a welcome email from Max Whitlock Gymnastics.

 

Payment, membership and cancellation 

1.0 Payments and membership:

- Payment can be made online only through Max Whitlock Gymnastics via our online system - loveadmin.com (previously paysubsonline.com)

- We do not accept payment to be made in any form at any of our venues

- Your first payment will be collected in advance prior to your child's start date using card details that you have provided​

  • For new members, payment will be collected around 3-4 working days from you receiving your welcome email. The fees will include the cost of all sessions remaining in the month of sign up plus the annual membership fee.

  • For existing members, recurring payments will be collected on or shortly after the 28th of each month.

  • You will be notified of the amount that will be debited from your account shortly before the 28th of each month.

  • Monthly session fees will be the same each month and will be reoccurring, unless you decide to cancel (see section 2.0).

  • Your first payment will include your child's membership fee for that year which is non-refundable. Membership runs from 1st January - 31st December. If your child joins within terms 1 and 2 full membership fees will be required. If your child joins within terms 3 and 4, then membership fees will be reduced. Memberships are renewed at the beginning of each year. 

  • Membership renewal will be due prior to the start of the first term of the new year along with the first months payment.

- If your child is not enjoying their sessions after three weeks, we will be able to refund you the remainder of the months payment. This will be valid for new members only and will not include the membership payment. Please see section 2.0 for cancellation policy.

- It is your responsibility to keep your card details updated and valid with sufficient funds available

- If your card fails to make the payment, we will try again. If this continues then we will contact you to discuss another card option.

- If you do not pay your fees, we will not allow the member to enter the class

- If your child is unable to attend due to medical reason, providing we see a doctors note, we will hold your child's place open for the period stated on the doctors note up to a maximum of 6 weeks, known as the "holding period". You will not be required to pay during this period (from the date stated on the doctors note). This is only accepted for medical reasons that require a minimum of 4 weeks off of gymnastics. 

- Any medical reason that requires less than 4 weeks off of gymnastics, you will be required to pay session fees as normal during this period if you wish to keep your child's place. If you do wish to cancel your child's place during this period please see section 2.0

- If your child requires more than 6 weeks off of gymnastics for any medical reason and you would like to cancel their place at Max Whitlock Gymnastics, providing we see a doctors note to state this you will not be required to pay any further fees. This is only accepted if you inform us when the medical issue arises. This will need to be in writing via email to office@maxwhitlockgymnastics.co.uk 

- Max Whitlock Gymnastics will need to see a doctors note stating that your child is able to fully participate in gymnastics before their return

- Max Whitlock Gymnastics will only accept your "holding period" once a year for the same medical reason.

2.0 Cancelation:

- At MWG an "existing customer" means you have been registered in a class at Max Whitlock Gymnastics for 28 days or more.

- For existing customers, If you wish to cancel your child's space at MWG, we will need 28 days notice prior to you leaving. This will need to be in writing via email to office@maxwhitlockgymnastics.co.uk

- Sessions are non-refundable if your child cannot attend a session within a term

- If we need to cancel a session, we will let you know in advance. This will either be included within the monthly payments which you would have been made aware of at the start of the month. Any other cancellations made by Max Whitlock Gymnastics can be deducted off the next months payment or refunded if you no longer wish to continue.

- Max Whitlock Gymnastics have the right to cancel a class/session at any time for any reason. However the points listed in the section above will be put into place. Max Whitlock Gymnastics will not be responsible for any additional costs that you may incur as a result of this.

3.0 Other:

  • It is your responsibility to keep you and your child/children's details up to date on your online account - www.loveadmin.com

  • Where possible, car parking facilities will be made available for you. We will not be held responsible for any loss or damage caused as a result of parking at our Max Whitlock Gymnastics locations.

  • We have the right to amend our policies and will keep you informed on any changes to the agreements.

 

Emergencies

  • If a member of MWG staff cannot get hold of the child’s parent/guardian/emergency contact in the case of an emergency, it is deemed that you authorise the medical professionals to perform any necessary emergency treatment. 

 

Health and safety

  • Due to the nature of the activities involved in Gymnastics, we must inform you that the risk of injury does exist. 

  • At Max Whitlock Gymnastics we have a Health & Safety policy in order to help minimise the potential risks involved with Gymnastics   

  • Coaches and centre staff will take precautions necessary to prevent accidents from occurring and will therefore not be held responsible for loss, damage or injury to my child

  • By attending a Max Whitlock Gymnastics club, you accept all risks associated with participation  

  • By attending a Max Whitlock Gymnastics club, you are agreeing that the participant is fit and able to engage in such activities.

Code of conduct

 

Gymnast code of conduct

  • Please try and ensure the gymnast arrives 10 minutes prior to the session

  • Gymnasts are required to wear appropriate clothing to each session. Appropriate clothing consists of shorts, tracksuit bottoms, leggings, t-shirt or leotard. No jeans are permitted.

  • Gymnasts are required to wear either the MWG t-shirt or MWG leotard (with the exception of ‘Dress to the MAX’ week where they can dress up related to the theme. Please ensure this clothing is suitable and safe to participate in the session).

  • Long hair must be tied back

  • No jewellery to be worn in sessions

  • No chewing gum is allowed

  • No food is allowed in the gym

  • Please ensure gymnasts go to the toilet before or after the session

  • Gymnasts must listen to their coaches at all times

  • Gymnasts must behave in a sensible and respectful manner towards both staff and other children

  • Bullying will not be tolerated in any form and will be dealt with accordingly

  • Please do not bring valuables into the sessions as Max Whitlock Gymnastics will not be held responsible for any lost of stolen items

  • No mobile phones to be used in the gym

 

 

Parents/guardians code of conduct

  • Parents will not be allowed to sit in the hall 

  • Where possible, we will provide seating for parents

  • We advise you to stay for the duration of the class

  • Parents/guardians will be responsible for their child’s safety prior to them entering the gym and upon exit of the gym

  • Parents/guardians MUST collect their child/children from each session unless otherwise agreed with the owner of MWG

  • Please ensure you arrive on time to collect your child from their session once it has finished

  • Please remember children progress at different rates and levels so please be patient

  • We do not accept parents/spectators to take photos/videos of any children, including their own, during our Max Whitlock Gymnastics classes